Experience shows us that technology change can not be guaranteed to give us anything better than a bumpy ride. Its progress inconveniences users and threatens and empowers businesses in equal measure. We can’t do without it – even when we don’t want it. In the same way that dinosaurs were eaten alive from the tail…

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We already have more new consumer technology than we can cope with comfortably. The challenge now should be to develop technology that works better. I was a little flattered the other day when a keen young reporter called me from a technology magazine to ask me what I thought the key technologies of 2014 had…

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